Q. What Payment Options do you accept?
A. We offer 3 Payment options:
- Credit Card, Instant Online Processing via Paypal including Visa. MasterCard & American Express.
- Bank Deposits - details provided during the checkout process.
Q. Is my Credit Card safe with Pokershop?
A. Yes, our Payment Processor Paypal uses 128 bit security encryption with every transaction, this ensures that each and every transaction processed is done by a secure connection between your computer and PayPal.
Q. Is my Email address safe with Pokershop?
A. Pokershop will only use your email address to contact you for order confirmations, for responses to your emails or for pokershop related issues. We will never give your email address to others.
Q. Can I return my purchases?
A. Yes, you can return purchases that are faulty or damaged. We do inspect all items prior to sending for Quality control.
All Freight orders must be inspected BEFORE accepting the shipment. If you sign for a shipment without inspecting it thoroughly and it is damaged, pokershop.com.au is not responsible for replacing the product. Damages not reported prior to acceptance may be declined by the freight company, resulting in the inability for us to send out a replacement unit or cover the damages via transit insurance. There are no exceptions to this policy. Please read further information in our Returns Page.
Q. Im wanting to place a large bulk order, can you offer me a bulk order discount?
A. Email us at firstname.lastname@example.org and we will give you the best price we can.
Q. I've seen that your poker chips and poker tables are a little more expensive than some of your competitors. Is your quality of a higher standard?
A. Yes, many years ago we decided that we wanted to be the best manufacturer of poker goods in Australia (if not world wide). We do not stock any cheap plastic poker chips which our competitors call clay composite. Our poker chips are machine pressed and made of clay, we have beautiful unique designs and colour combos, many of which we have designed ourselves so can only be purchased from our store. Our competitors stock standard plastic poker chips with hand applied stickers which fall off.
As for our poker tables, we supply hundreds of pubs and poker leagues who need their tables to last nightly regular use. We therefore upgrade all of our poker tables to withstand commercial use, ours are the strongest in Australia. We use premium materials that are waterproof and we design our tables to be the best looking tables in Australia.
Remember, you get what you pay for. Paying a little extra today means it will last longer, look superior and save you money in the future.